XinGuang Service Follow-up:
In the event of normal use of XinGuang stage lighting products, XinGuang will provide follow-up services if there are quality problems in the products:
1) Within 7 days from the date of delivery of the product, our repair service center has confirmed that the fault is true. You can choose to enjoy replacement or free repair service or replacement of parts.
2) Within 60 days from the date of delivery of the product, you can choose to have replacement or free repair service or replacement parts.
3) Within 12 months from the date of delivery, you can enjoy free repair service or replacement of parts; you can enjoy paid maintenance service for more than 12 months.
4) The above explanation rights are owned by XinGuang Company.

XinGuang pre-sale service follow-up:
Pre-sales technical support includes:
1) Understand customer needs and provide value-added services
2) Formulation of technical solutions in sales work
3) Production of a professional and reasonable configuration list
4) Production of positioning map
5) Production of dynamic maps of key customers
6) Technical Training

XinGuang sales service follow-up:
Selling technical support includes:
1) Professional technical solutions
2) Professional installation and commissioning
3) Professional on-site guidance and training

After the customer confirms to place an order for our products, XinGuang promises to provide the customer with sample goods within 3 working days. After confirming the sample, it will enter the batch production. The daily production of the same product will not be effective.

Less than 60 to ensure customer project progress! Delivery logistics company can be specified by the customer, transportation costs are subject to agreement between the parties!